Brain Pickings

Posts Tagged ‘culture’

21 OCTOBER, 2014

Craigslist Founder Craig Newmark on Trust, Integrity, Human Nature, and Why a Steady Moral Compass Is the Best Investment

By:

“What surprises me, in a way, is how almost universally people are trustworthy and good.”

In 2007, Y Combinator founding partner Jessica Livingston set out “to establish a fund of experience that everyone can learn from” by interviewing some of the most successful entrepreneurs at the time — the founders and first employees of such celebrated companies as Apple, PayPal, Flickr, Adobe, and Firefox. The resulting conversations were published in the now-classic volume Founders at Work: Stories of Startups’ Early Days (public library), titled after the Paris Review’s iconic Writers at Work.

Today, in a culture that talks a great deal about “creating value” but seems to care very little about upholding values, and writes history with the same bias, I keep coming back to the most heartening interview in the volume — Livingston’s conversation with craigslist founder Craig Newmark, whose beloved lo-fi website began in 1994 as a hunch, became a humble side-project email list in 1995 highlighting interesting events in the San Francisco area, and turned into Newmark’s full-time labor-of-love business in 1999. In 2004, eBay purchased a 25% stake in the company from a former employee, but craigslist remains independent and privately owned, helping millions of people in several hundred cities around the world find everything from used couches to true love. Underpinning the site’s success is Newmark’s own idealism, his adamant refusal to surrender to cynicism or succumb to commercialism, and his unflinching faith in the human spirit.

Newmark’s most powerful tool as an entrepreneur and a human being is the very thing Kurt Vonnegut believed was the key to happiness — the knowledge that one has enough. Recounting a pivotal point at which advertisers began approaching him about running banner ads on his free site, Newmark gets to the heart of the values question:

I thought about my own values and I was thinking, “Hey, how much money do I need?” … So I figured I would just not do that.

At that point, I got the first inkling of what I now call my “moral compass.” I better understood it later—particularly since the presidential elections, because then I realized that people were claiming a moral high ground who actually didn’t practice what they preached, and it’s about time for people of goodwill to reassert their idea of what’s right and what’s wrong.

Newmark was able to stay true to his own values by making very deliberate choices about not letting outside interests interfere with his vision — specifically investors, who invariably bring their own financial interests and thus begin to warp values in favor of narrowly defined “value.” Newmark tells Livingston:

I’ve stepped away from a huge amount of money, and I’m following through.

[...]

I coasted on savings for several months… I funded it with my own time. In no form did we ever take investment money… For the most part, for the first few years, it was just putting my own time and energy into it. If I was billing for my own hours, it would have been a great deal of money.

And that energy was considerable — when Livingston asks whether craigslist garnered “a positive response pretty quickly,” Newmark speaking to the idea that one should “expect anything worthwhile to take a long time” and responds:

Our traffic has always been slow but sure. We’re the tortoise, not the hare. Now and then we’ll get a surge of growth, but it’s been slow but steady.

At this intersection of firm values and steadfast dedication lies Newmark’s most essential insight. While “follow your gut” is a common platitude often dismissed with a scoff, especially in our culture of great impatience for any semblance of earnestness, there is something to be said for the difference between a throwaway aphorism and an ideal enacted in one’s own life as a “quiet, precise, judicious exercise of probity and care — with no one there to see or cheer.” Newmark’s greatest learning is very much the latter:

The biggest entrepreneurial lesson I’ve learned has been that you really do need to follow your instincts.

[...]

Trust your instincts and your moral compass… The deal is: we’re not pious about this. We try hard not to be sanctimonious. This is the way people really live; we just don’t talk about it. I’d prefer to be cynical and not talk about it, and yet, that’s real life.

Therein lies his most heartening conviction — the same one Isaac Asimov shared in his spectacular short meditation on cynicism and the human spirit. Newmark, like Asimov, speaks from a place of resolute humanism, echoing legendary graphic designer Milton Glaser’s memorable perspective on the universe. He tells Livingston:

What surprises me, in a way, is how almost universally people are trustworthy and good. There are problems, and sometimes people bicker, which is a pain in the ass, but people are good. No matter what your religious background, we share pretty much the same values. There are some minor differences that we disagree on, but the differences are at the 5 percent level. That’s pretty good.

Artwork from Sophie Blackall's illustrated craigslist missed connections. Click image for more.

After noting that the two most important factors in his company culture were an atmosphere of trust and a keen moral compass, Newmark considers how that reverberates throughout the craigslist community itself. When Livingston asks whether he ever worried about spammers and other ill-willed people trying to take advantage of the site, he answers:

We have a really good culture of trust on the site — of goodwill. You know, we’re finding that pretty much everyone out there shares, more or less, the same moral compass as we do and as my personal one. People are good. There are some bad guys out there, but they are a very tiny minority and our community is self-policing. People want other people to play fair, and that works… It works great in all sorts of ways, and it’s also an expression of our values. Mutual trust. This is kind of democracy in real life. Everyone wins, except for the bad guys.

Founders at Work is a trove of wisdom in its entirety, from Paul Graham’s characteristically contrarian and inspiring introduction to the remaining interviews with legendary entrepreneurs like Steve Wozniak, Caterina Fake, and Brewster Kahle.

Complement this particular excerpt with the question posed by Alan Watts — what would you do if money was no object? — which should underpin every entrepreneurial pursuit, then revisit this field guide to finding your purpose.

Donating = Loving

Bringing you (ad-free) Brain Pickings takes hundreds of hours each month. If you find any joy and stimulation here, please consider becoming a Supporting Member with a recurring monthly donation of your choosing, between a cup of tea and a good dinner:





You can also become a one-time patron with a single donation in any amount:





Brain Pickings has a free weekly newsletter. It comes out on Sundays and offers the week’s best articles. Here’s what to expect. Like? Sign up.

20 OCTOBER, 2014

Happy Birthday, John Dewey: On War, the Future of Pacifism, and Our Individual Role in Peace

By:

“The present task of the constructive pacifist is to call attention away from the catchwords which so easily in wartime become the substitute for both facts and ideas back to realities.”

Philosopher, psychologist, and education reformer John Dewey (October 20, 1859–June 1, 1952) is one of the most influential minds of the twentieth century. His enduring insight on the true purpose of education and the art of reflection and fruitful curiosity resonates today with growing relevance amid our struggle to cultivate wisdom in the age of information. But nowhere was Dewey more prescient than in his reflections on conflict, war, and what is required of us if we are to live up to our hopes for a peaceful world — reflections urgently relevant today, as we face a swelling tide of violence along the vast spectrum from bullying to beheadings.

On July 28, 1917 — exactly 67 years before I was born, and exactly three years after the start of World War I — The New Republic published a poignant piece by Dewey titled “The Future of Pacifism.” The essay is now included in Insurrections of the Mind: 100 Years of Politics and Culture in America (public library) — that fantastic “intellectual biography” of contemporary thought marking the 100th anniversary of The New Republic, which also gave us George Orwell on the four questions a great writer must ask herself. Dewey’s perceptive insight may well have been written about modern attitudes toward war — particularly America’s — and his impassioned case for peace reminds us that conflict is not merely something inflicted between governments but something in which we all, as individuals, are implicit in the small, seemingly imperceptible choices we make daily, the macro-beliefs we subscribe to in our private lives and the micro-actions we take in public.

He writes:

There is no paradox in the fact that the American people is profoundly pacifist and yet highly impatient of the present activities of many professed or professional pacifists.

He considers “the failure of the pacifist propaganda to determine finally the course of a nation which was converted to pacifism in advance”:

It takes two to make peace as well as to make war; or, as the present situation abundantly testifies, a much larger number than two.

Lamenting the misguided belief that that pacifism is merely a form of “futile gesturing,” Dewey admonishes against the prevalent perception that those who don’t support the war must be pro-enemy at heart. (Nearly a century later, a certain American president would repeatedly suggest that not supporting the war in Iraq — a war his administration started — was not only pro-enemy but also anti-American.) Dewey points to the pioneering American social worker, peace activist, and suffragist Jane Addams as the finest example of doing the pacifist position justice:

She earnestly protests against the idea that the pacifist position was negative or laissez-faire. She holds that the popular impression that pacifism meant abstinence and just keeping out of trouble is wrong; that it stood for a positive international polity in which this country should be the leader of the nations of the world “into a wider life of coordinated activity”; she insists that the growth of nations under modern conditions involves of necessity international complications which admit “of adequate treatment only through an international agency not yet created.” In short, the pacifists “urge upon the United States not indifference to moral issues and to the fate of liberty and democracy, but a strenuous endeavor to lead all nations of the earth into an organized international life.”

That intelligent pacifism stands for this end, and that the more intelligent among the pacifists, like Miss Addams, saw the situation in this fashion needs not be doubted.

And yet Dewey, never one to oversimplify the complexity of things, is far from advocating for “the very elementary attitude that if no nation ever allowed itself to be drawn into war, no matter how great the provocation, wars would cease to be.” Such preventative methods, he argues, are a matter of “treating symptoms and ignoring the disease.” He writes:

All this seems to concern the past of pacifism rather than its future. But it indicates, by elimination, what that future must be if it is to be a prosperous one. It lies in furthering whatever will bring into existence those new agencies of international control whose absence has made the efforts of pacifists idle gestures in the air… To go on protesting against war in general and this war in particular, to direct effort to stopping the war rather than to determining the terms upon which it shall be stopped, is to repeat the earlier tactics after their ineffectualness has been revealed. Failure to recognize the immense impetus to reorganization afforded by this war; failure to recognize the closeness and extent of true international combinations which it necessitates, is a stupidity equaled only by the militarist’s conception of war as a noble blessing in disguise.

To put an end to war and violence, Dewey argues, is not a matter of passive and theoretical protest. (One can only imagine what he would have made of today’s epidemic of online petitions.) It is a matter of acting, here and now:

I have little patience with those who are so anxious to save their influence for some important crisis that they never risk its use in any present emergency.

More than that, our individual responsibility is to use whatever “influence” we have — whatever reach, whatever voice, whatever share of the cultural conversation — in dispelling the propaganda of war:

The present task of the constructive pacifist is to call attention away from the catchwords which so easily in wartime become the substitute for both facts and ideas back to realities.

Illustration from 'The Ancient Book of Myth and War,' a Pixar side project. Click image for more.

This task of wedging a stick in the myth-making machinery of war propaganda is undoubtedly of greater — graver, even — importance today. But while the machinery of the media may have become manyfold more industrious since Dewey’s day and a merciless economic driver of commercial culture, it also pays to remember that in many ways, we — you and I and all the unique private individuals of whom the faceless public of citizenry is composed — are the media today. As Sally Kohn elegantly put it, “clicking is a public act” — what is being written determines what we read and what we come to believe, but today more than ever, what we read also very much determines what is being written. We are no longer the passive consumers of those catchwords of which Dewey admonishes but also their propagators, their perpetrators. Seen in this light, Dewey’s closing remarks ring with extraordinary poignancy:

One might, I think, go over, one by one, the phrases which are now urged to the front as defining the objects of war at the terms of peace and show that the interests of pacifism are bound up with securing the organs by which economic energies shall be articulated. We have an inherited political system which sits like a straitjacket on them since they came into being after the political system took on shape. These forces cannot be suppressed. They are the moving, the controlling, forces of the modern world. The question of peace or war is whether they are to continue to work furtively, blindly, and by those tricks of manipulation which have constituted the game of international diplomacy, or whether they are to be frankly recognized and the political system accommodated to them… Too many influential personages are pure romanticists. They are expressing ideals which no longer have anything to do with the facts. This stereotyped political romanticism gives the pacifists their chance for revenge. Their idealism has but to undergo a course in the severe realism of those economic forces which are actually shaping the associations and organizations of men, and the future is with them.

Complement with Einstein and Freud’s little-known correspondence on war, peace, and human nature, Tolstoy and Gandhi’s letters on violence and the truth of the human spirit, Mark Twain’s The War Prayer animated, and Nobel Peace Prize winner Jody Williams on how our choices shape our world.

The whole of Insurrections of the Mind is a trove of timeless, timely thought, featuring contributions from such celebrated minds as Zadie Smith, Virginia Woolf, Vladimir Nabokov, and Andrew Sullivan.

Donating = Loving

Bringing you (ad-free) Brain Pickings takes hundreds of hours each month. If you find any joy and stimulation here, please consider becoming a Supporting Member with a recurring monthly donation of your choosing, between a cup of tea and a good dinner:





You can also become a one-time patron with a single donation in any amount:





Brain Pickings has a free weekly newsletter. It comes out on Sundays and offers the week’s best articles. Here’s what to expect. Like? Sign up.

17 OCTOBER, 2014

Ursula K. Le Guin on Being a Man

By:

A journey to where the semicolon meets the soul.

Who are we when we, to borrow Hannah Arendt’s enduring words, “are together with no one but ourselves”? However much we might exert ourselves on learning to stop letting others define us, the definitions continue to be hurled at us — definitions predicated on who we should be in relation to some concrete or abstract other, some ideal, some benchmark beyond the boundaries of who we already are.

One of the most important authors of our time, Ursula K. Le Guin has influenced such celebrated literary icons as Neil Gaiman and Salman Rushdie. At her best — and to seek the “best” in an altogether spectacular body of work seems almost antithetical — she blends anthropology, social psychology, and sheer literary artistry to explore complex, often difficult subjects with remarkable grace. Subjects, for instance, like who we are and what gender really means as we — men, women, ungendered souls — try to inhabit our constant tussle between inner and outer, individual and social, private and performative. This is what Le Guin examines in an extraordinary essay titled “Introducing Myself,” which Le Guin first wrote as a performance piece in the 1980s and later updated for the beautifully titled, beautifully written, beautifully wide-ranging 2004 collection The Wave in the Mind: Talks and Essays on the Writer, the Reader, and the Imagination (public library). To speak of a subject so common by birth and so minced by public discourse in a way that is completely original and completely compelling is no small feat — in fact, it is the kind of feat of writing Jack Kerouac must have had in mind when he contemplated the crucial difference between genius and talent.

Le Guin writes:

I am a man. Now you may think I’ve made some kind of silly mistake about gender, or maybe that I’m trying to fool you, because my first name ends in a, and I own three bras, and I’ve been pregnant five times, and other things like that that you might have noticed, little details. But details don’t matter… I predate the invention of women by decades. Well, if you insist on pedantic accuracy, women have been invented several times in widely varying localities, but the inventors just didn’t know how to sell the product. Their distribution techniques were rudimentary and their market research was nil, and so of course the concept just didn’t get off the ground. Even with a genius behind it an invention has to find its market, and it seemed like for a long time the idea of women just didn’t make it to the bottom line. Models like the Austen and the Brontë were too complicated, and people just laughed at the Suffragette, and the Woolf was way too far ahead of its time.

Illustration from 'The Human Body,' 1959. Click image for details.

Noting that when she was born (1929), “there actually were only men” — lest we forget, even the twentieth century’s greatest public intellectuals of the female gender used the pronouns “he” to refer to the whole lot of human beings — Le Guin plays with this notion of the universal pronoun:

That’s who I am. I am the generic he, as in, “If anybody needs an abortion he will have to go to another state,” or “A writer knows which side his bread is buttered on.” That’s me, the writer, him. I am a man. Not maybe a first-rate man. I’m perfectly willing to admit that I may be in fact a kind of second-rate or imitation man, a Pretend-a-Him. As a him, I am to a genuine male him as a microwaved fish stick is to a whole grilled Chinook salmon.

Le Guin turns to the problem of the body, which is indeed problematic in the context of this Generic He:

I admit it, I am actually a very poor imitation or substitute man, and you could see it when I tried to wear those army surplus clothes with ammunition pockets that were trendy and I looked like a hen in a pillowcase. I am shaped wrong. People are supposed to be lean. You can’t be too thin, everybody says so, especially anorexics. People are supposed to be lean and taut, because that’s how men generally are, lean and taut, or anyhow that’s how a lot of men start out and some of them even stay that way. And men are people, people are men, that has been well established, and so people, real people, the right kind of people, are lean. But I’m really lousy at being people, because I’m not lean at all but sort of podgy, with actual fat places. I am untaut.

Illustration by Yang Liu from 'Man Meets Woman,' a pictogram critique of gender stereotypes. Click image for details.

For an example of someone who did Man right, Le Guin points to Hemingway, He with “the beard and the guns and the wives and the little short sentences,” and returns to her own insufficient Manness with a special wink at semicolons and a serious gleam at the significance of how we die:

I don’t have a gun and I don’t have even one wife and my sentences tend to go on and on and on, with all this syntax in them. Ernest Hemingway would have died rather than have syntax. Or semicolons. I use a whole lot of half-assed semicolons; there was one of them just now; that was a semicolon after “semicolons,” and another one after “now.”

And another thing. Ernest Hemingway would have died rather than get old. And he did. He shot himself. A short sentence. Anything rather than a long sentence, a life sentence. Death sentences are short and very, very manly. Life sentences aren’t. They go on and on, all full of syntax and qualifying clauses and confusing references and getting old. And that brings up the real proof of what a mess I have made of being a man: I am not even young. Just about the time they finally started inventing women, I started getting old. And I went right on doing it. Shamelessly. I have allowed myself to get old and haven’t done one single thing about it, with a gun or anything.

But between the half-assed semicolons and the guns lies the crux of the gender-imitation problem — the tyranny of how we think and talk about sex:

Sex is even more boring as a spectator sport than all the other spectator sports, even baseball. If I am required to watch a sport instead of doing it, I’ll take show jumping. The horses are really good-looking. The people who ride them are mostly these sort of nazis, but like all nazis they are only as powerful and successful as the horse they are riding, and it is after all the horse who decides whether to jump that five-barred gate or stop short and let the nazi fall off over its neck. Only usually the horse doesn’t remember it has the option. Horses aren’t awfully bright. But in any case, show jumping and sex have a good deal in common, though you usually can only get show jumping on American TV if you can pick up a Canadian channel, which is not true of sex. Given the option, though I often forget that I have an option, I certainly would watch show jumping and do sex. Never the other way round. But I’m too old now for show jumping, and as for sex, who knows? I do; you don’t.

Le Guin parlays this subtle humor into her most serious and piercing point, partway between the tragic and the hopeful — the issue of aging:

Here I am, old, when I wrote this I was sixty years old, “a sixty-year-old smiling public man,” as Yeats said, but then, he was a man. And now I am over seventy. And it’s all my own fault. I get born before they invent women, and I live all these decades trying so hard to be a good man that I forget all about staying young, and so I didn’t. And my tenses get all mixed up. I just am young and then all of a sudden I was sixty and maybe eighty, and what next?

Not a whole lot.

I keep thinking there must have been something that a real man could have done about it. Something short of guns, but more effective than Oil of Olay. But I failed. I did nothing. I absolutely failed to stay young. And then I look back on all my strenuous efforts, because I really did try, I tried hard to be a man, to be a good man, and I see how I failed at that. I am at best a bad man. An imitation phony second-rate him with a ten-hair beard and semicolons. And I wonder what was the use. Sometimes I think I might just as well give the whole thing up. Sometimes I think I might just as well exercise my option, stop short in front of the five-barred gate, and let the nazi fall off onto his head. If I’m no good at pretending to be a man and no good at being young, I might just as well start pretending that I am an old woman. I am not sure that anybody has invented old women yet; but it might be worth trying.

Ursula K. Le Guin by Laura Anglin

The Wave in the Mind, like Le Guin’s mind, is joltingly original in its totality, Chinook salmon in the wild. Complement this particular bit with Anna Deavere Smith on how to stop letting others define us.

Donating = Loving

Bringing you (ad-free) Brain Pickings takes hundreds of hours each month. If you find any joy and stimulation here, please consider becoming a Supporting Member with a recurring monthly donation of your choosing, between a cup of tea and a good dinner:





You can also become a one-time patron with a single donation in any amount:





Brain Pickings has a free weekly newsletter. It comes out on Sundays and offers the week’s best articles. Here’s what to expect. Like? Sign up.